TALION

Refund Policy — TALION At TALION, we strive to provide players with an immersive and seamless fantasy MMORPG experience. Your satisfaction is our priority, and we want to ensure you enjoy every moment in our world. To maintain fairness and transparency, we have established the following refund policy regarding in-game purchases and services. In-Game Purchases and Microtransactions Non-Refundable Items: Due to the nature of digital goods, all purchases of virtual items, currency, and upgrades are final and non-refundable once the transaction is completed. Accidental Purchases: If you believe a purchase was made by mistake, please contact our support team within 24 hours of the transaction for a potential review. While refunds are not guaranteed, we will evaluate each case individually. Account Suspension and Service Interruptions Server Downtime: Scheduled maintenance or unforeseen server outages may impact gameplay. While these interruptions are temporary, refunds will not be issued for lost playtime or in-game events. Account Issues: If your account is suspended or banned due to violations of our Terms of Service, refunds will not be provided. Refund Requests Process To request a refund or report an issue, please contact our Customer Support team at [email protected] with the following details: Username and registered email Date and time of purchase Transaction ID or receipt Reason for refund request We commit to reviewing all requests promptly and will respond within 7 business days. Promotional Items and Events Items or bundles acquired through promotional events or limited-time offers are subject to the same refund rules and are non-refundable. At TALION, we are dedicated to crafting an engaging and fair gaming environment. While we cannot guarantee refunds for digital transactions, our support team is here to assist you with any concerns to enhance your gaming journey. Thank you for choosing TALION — may your battles be legendary!